Verkaufsbedingungen

ARTICLE 1 - SCOPE

THESE GENERAL TERMS AND CONDITIONS OF SALE (REFERRED TO AS “T&Cs”) APPLY, WITHOUT RESTRICTION OR RESERVATION, TO ALL SALES CONCLUDED BY THE SELLER WITH NON-PROFESSIONAL BUYERS (“THE CUSTOMERS OR THE CUSTOMER”) WHO WISH TO PURCHASE THE PRODUCTS OFFERED FOR SALE (“THE PRODUCTS”) BY THE SELLER ON THE NORM-CORE WEBSITE. THE PRODUCTS OFFERED FOR SALE ON THE SITE ARE AS FOLLOWS: CLOTHING AND FASHION ACCESSORIES.

THE MAIN CHARACTERISTICS OF THE PRODUCTS, INCLUDING SPECIFICATIONS, ILLUSTRATIONS, AND INDICATIONS OF DIMENSIONS OR CAPACITY OF THE PRODUCTS, ARE PRESENTED ON THE NORM-CORE WEBSITE, WHICH THE CUSTOMER MUST READ BEFORE PLACING AN ORDER.

THE CHOICE AND PURCHASE OF A PRODUCT ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER. PRODUCT OFFERS ARE VALID WHILE STOCKS LAST, AS SPECIFIED AT THE TIME OF ORDERING.

THESE T&Cs ARE ACCESSIBLE AT ANY TIME ON THE NORM-CORE WEBSITE AND SHALL PREVAIL OVER ANY OTHER DOCUMENT. THE CUSTOMER DECLARES HAVING READ AND ACCEPTED THESE T&Cs BY CHECKING THE BOX PROVIDED FOR THIS PURPOSE BEFORE THE ONLINE ORDER PROCEDURE ON THE NORM-CORE SITE. UNLESS PROVEN OTHERWISE, THE DATA RECORDED IN THE SELLER'S COMPUTER SYSTEM CONSTITUTES PROOF OF ALL TRANSACTIONS CONCLUDED WITH THE CUSTOMER.

THE SELLER’S CONTACT DETAILS ARE AS FOLLOWS :

NCTX

19 AVENUE PAUL ARÈNE

REGISTRATION NUMBER : 82413460500032

E-MAIL : CONTACT@NORM-CORE.COM

INTRA-COMMUNITY VAT NUMBER: FR24824134605

THE PRODUCTS PRESENTED ON THE NORM-CORE SITE ARE OFFERED FOR SALE WORLDWIDE.

IF AN ORDER IS PLACED FOR A COUNTRY OTHER THAN MAINLAND FRANCE, THE CUSTOMER IS CONSIDERED THE IMPORTER OF THE PRODUCTS IN QUESTION. FOR ALL PRODUCTS SHIPPED OUTSIDE THE EUROPEAN UNION AND FRENCH OVERSEAS TERRITORIES, THE PRICE WILL BE AUTOMATICALLY CALCULATED EXCLUDING TAXES ON THE INVOICE.

CUSTOMS DUTIES OR OTHER LOCAL TAXES OR IMPORT DUTIES OR STATE TAXES MAY BE PAYABLE. THESE ARE THE RESPONSIBILITY OF THE CUSTOMER AND ARE THE CUSTOMER'S SOLE RESPONSIBILITY.

 

ARTICLE 2 - PRICES

THE PRODUCTS ARE SUPPLIED AT THE RATES IN FORCE LISTED ON THE NORM-CORE SITE AT THE TIME THE ORDER IS RECORDED BY THE SELLER. PRICES ARE EXPRESSED IN EUROS, EXCLUDING AND INCLUDING TAXES. THE PRICES REFLECT ANY DISCOUNTS THAT MAY BE GRANTED BY THE SELLER ON THE NORM-CORE WEBSITE. THESE PRICES ARE FIXED AND NON-REVISIONABLE DURING THEIR VALIDITY PERIOD, BUT THE SELLER RESERVES THE RIGHT, OUTSIDE THE VALIDITY PERIOD, TO MODIFY THE PRICES AT ANY TIME.

PRICES DO NOT INCLUDE HANDLING, SHIPPING, TRANSPORT, AND DELIVERY COSTS, WHICH ARE CHARGED IN ADDITION, UNDER THE CONDITIONS INDICATED ON THE SITE AND CALCULATED PRIOR TO ORDER PLACEMENT. THE AMOUNT REQUESTED FROM THE CUSTOMER REPRESENTS THE TOTAL PURCHASE AMOUNT, INCLUDING THESE FEES. AN INVOICE IS ISSUED BY THE SELLER AND GIVEN TO THE CUSTOMER UPON DELIVERY OF THE ORDERED PRODUCTS.

 

ARTICLE 3 - ORDERS

IT IS THE CUSTOMER'S RESPONSIBILITY TO SELECT THE PRODUCTS THEY WISH TO ORDER ON THE NORM-CORE SITE, FOLLOWING THE PROCEDURES AS FOLLOWS: THE CUSTOMER CHOOSES A PRODUCT AND ADDS IT TO THEIR CART. THE PRODUCT CAN BE DELETED OR MODIFIED BEFORE VALIDATING THE ORDER AND ACCEPTING THESE GENERAL TERMS OF SALE. THE CUSTOMER WILL THEN ENTER THEIR DETAILS OR LOG IN TO THEIR ACCOUNT AND SELECT THE DELIVERY METHOD. AFTER VALIDATING THE INFORMATION, THE ORDER WILL BE CONSIDERED FINAL AND REQUIRE PAYMENT FROM THE CUSTOMER.

PRODUCT OFFERS ARE VALID AS LONG AS THEY ARE VISIBLE ON THE SITE, SUBJECT TO AVAILABLE STOCKS. THE SALE WILL ONLY BE CONSIDERED FINAL AFTER FULL PAYMENT OF THE PRICE. IT IS THE CUSTOMER'S RESPONSIBILITY TO CHECK THE ACCURACY OF THE ORDER AND REPORT ANY ERRORS IMMEDIATELY. ANY ORDER PLACED ON THE NORM-CORE SITE CONSTITUTES A DISTANCE SALES CONTRACT BETWEEN THE CUSTOMER AND THE SELLER. THE SELLER RESERVES THE RIGHT TO CANCEL OR REFUSE ANY ORDER FROM A CUSTOMER WITH WHOM THERE IS A DISPUTE CONCERNING PAYMENT FOR A PREVIOUS ORDER. THE CUSTOMER CAN TRACK THE PROGRESS OF THEIR ORDER ON THE SITE.

 

ARTICLE 4 - PAYMENT TERMS

THE PRICE IS PAID SECURELY, USING THE FOLLOWING METHODS:

• PAYMENT BY CREDIT CARD
  

THE PRICE IS PAYABLE IN FULL BY THE CUSTOMER AT THE TIME THE ORDER IS PLACED.

PAYMENT DATA IS EXCHANGED IN ENCRYPTED MODE USING THE PROTOCOL DEFINED BY THE PAYMENT SERVICE PROVIDER USED FOR BANK TRANSACTIONS MADE ON THE NORM-CORE SITE.

PAYMENTS MADE BY THE CUSTOMER WILL ONLY BE CONSIDERED FINAL ONCE THE AMOUNTS OWED HAVE BEEN COLLECTED BY THE SELLER. THE SELLER IS NOT OBLIGATED TO DELIVER THE PRODUCTS ORDERED BY THE CUSTOMER IF THE CUSTOMER DOES NOT PAY THE FULL PRICE UNDER THE TERMS SET OUT ABOVE.

 

ARTICLE 5 - DELIVERIES

THE PRODUCTS ORDERED BY THE CUSTOMER WILL BE DELIVERED IN MAINLAND FRANCE OR TO THE FOLLOWING ZONES: WORLDWIDE.

DELIVERIES WILL OCCUR WITHIN 1-10 WORKING DAYS AFTER SHIPMENT, DEPENDING ON THE SERVICE, TO THE ADDRESS PROVIDED BY THE CUSTOMER WHEN ORDERING ON THE SITE. DELIVERY IS DEFINED AS THE TRANSFER TO THE CUSTOMER OF PHYSICAL POSSESSION OR CONTROL OF THE PRODUCT. UNLESS OTHERWISE SPECIFIED OR IN THE CASE OF UNAVAILABILITY OF ONE OR MORE PRODUCTS, THE PRODUCTS ORDERED WILL BE DELIVERED IN ONE SHIPMENT. THE SELLER UNDERTAKES TO MAKE EVERY EFFORT TO DELIVER THE PRODUCTS ORDERED BY THE CUSTOMER WITHIN THE SPECIFIED TIME FRAME.

IF THE PRODUCTS ORDERED HAVE NOT BEEN DELIVERED WITHIN 10 DAYS AFTER THE INDICATIVE DELIVERY DATE, FOR ANY REASON OTHER THAN FORCE MAJEURE OR THE FAULT OF THE CUSTOMER, THE SALE MAY BE CANCELED AT THE CUSTOMER'S WRITTEN REQUEST UNDER THE CONDITIONS PROVIDED IN ARTICLES L 216-2, L 216-3, AND L241-4 OF THE FRENCH CONSUMER CODE. THE AMOUNTS PAID BY THE CUSTOMER WILL BE REFUNDED TO THEM NO LATER THAN FOURTEEN DAYS FOLLOWING THE DATE OF CONTRACT TERMINATION, EXCLUDING ANY COMPENSATION OR DEDUCTION.

DELIVERIES ARE HANDLED BY AN INDEPENDENT CARRIER TO THE ADDRESS PROVIDED BY THE CUSTOMER WHEN ORDERING, WHICH THE CARRIER CAN EASILY ACCESS. IF THE CUSTOMER ARRANGES THEIR OWN CARRIER, DELIVERY IS DEEMED COMPLETED ONCE THE PRODUCTS ORDERED ARE HANDED TO THE CARRIER, WHO ACCEPTED THEM WITHOUT RESERVATION. THE CUSTOMER THEREFORE ACKNOWLEDGES THAT IT IS THE CARRIER'S RESPONSIBILITY TO MAKE THE DELIVERY, AND THE CUSTOMER CANNOT SEEK ANY WARRANTY CLAIM AGAINST THE SELLER IN CASE OF FAILURE TO DELIVER THE TRANSPORTED GOODS.

IF THE CUSTOMER MAKES A SPECIAL REQUEST REGARDING THE PACKAGING OR TRANSPORT CONDITIONS OF THE PRODUCTS ORDERED, DULY ACCEPTED IN WRITING BY THE SELLER, THE RELATED COSTS WILL BE SUBJECT TO A SPECIFIC ADDITIONAL INVOICE, BASED ON A QUOTE PREVIOUSLY ACCEPTED IN WRITING BY THE CUSTOMER.

THE CUSTOMER IS REQUIRED TO CHECK THE CONDITION OF THE PRODUCTS DELIVERED. THEY HAVE 14 DAYS FROM DELIVERY TO FILE A CLAIM BY EMAIL, SUPPORTED BY ALL RELEVANT EVIDENCE (PHOTOS, ETC.). AFTER THIS PERIOD, AND IF THE CUSTOMER FAILS TO FOLLOW THESE FORMALITIES, THE PRODUCTS WILL BE DEEMED CONFORMING AND FREE OF VISIBLE DEFECTS, AND NO CLAIM WILL BE VALIDLY ACCEPTED BY THE SELLER.

THE SELLER WILL REFUND OR REPLACE, AS SOON AS POSSIBLE AND AT ITS OWN EXPENSE, PRODUCTS DELIVERED THAT ARE FOUND TO BE NON-CONFORMING OR DEFECTIVE, PROVIDED THE CUSTOMER CAN PROVE SUCH DEFECTS, UNDER THE CONDITIONS PROVIDED IN ARTICLES L 217-4 AND FOLLOWING OF THE FRENCH CONSUMER CODE AND THESE T&Cs.

THE TRANSFER OF RISKS OF LOSS AND DAMAGE RELATED TO THE PRODUCTS WILL ONLY OCCUR WHEN THE CUSTOMER PHYSICALLY TAKES POSSESSION OF THE PRODUCTS. THEREFORE, THE PRODUCTS TRAVEL AT THE SELLER'S RISK, EXCEPT WHEN THE CUSTOMER CHOOSES THEIR OWN CARRIER. IN THIS CASE, THE RISKS ARE TRANSFERRED AT THE TIME THE PRODUCTS ARE HANDED OVER TO THE CARRIER.

 

ARTICLE 6 - TRANSFER OF OWNERSHIP

THE TRANSFER OF OWNERSHIP OF THE SELLER'S PRODUCTS TO THE CUSTOMER WILL ONLY TAKE PLACE AFTER FULL PAYMENT OF THE PRICE BY THE CUSTOMER, REGARDLESS OF THE DELIVERY DATE OF THE PRODUCTS IN QUESTION.

 

ARTICLE 7 - RIGHT OF WITHDRAWAL & RETURNS

IN ACCORDANCE WITH ARTICLE L221-18 OF THE FRENCH CONSUMER CODE, "FOR CONTRACTS PROVIDING FOR REGULAR DELIVERY OF GOODS OVER A DEFINED PERIOD, THE TIME LIMIT BEGINS UPON RECEIPT OF THE FIRST ITEM." THE RIGHT OF WITHDRAWAL CAN BE EXERCISED ONLINE USING THE WITHDRAWAL FORM ATTACHED AND ALSO AVAILABLE ON THE WEBSITE, OR THROUGH ANY OTHER CLEAR AND UNAMBIGUOUS DECLARATION EXPRESSING THE DESIRE TO WITHDRAW, INCLUDING VIA MAIL SENT TO THE SELLER AT THE POSTAL OR EMAIL ADDRESSES LISTED IN ARTICLE 1 OF THE T&Cs.

RETURNS MUST BE MADE IN THEIR ORIGINAL AND COMPLETE CONDITION (PACKAGING, ACCESSORIES, MANUAL, ETC.) TO ALLOW THEM TO BE RESOLD AS NEW, ACCOMPANIED BY THE PURCHASE INVOICE. PRODUCTS THAT ARE DAMAGED, SOILED, OR INCOMPLETE WILL NOT BE ACCEPTED.

THE RETURN COSTS ARE BORNE BY THE CUSTOMER.

EXCHANGES (SUBJECT TO AVAILABILITY) OR REFUNDS WILL BE PROCESSED WITHIN 3 DAYS MAXIMUM FROM THE SELLER’S RECEIPT OF THE PRODUCTS RETURNED BY THE CUSTOMER, PROVIDED THEY COMPLY WITH THE CONDITIONS SET FORTH IN THIS ARTICLE.

FOR ANY INFORMATION OR QUESTIONS (SIZE, QUALITY, ETC.), PLEASE DO NOT HESITATE TO CONTACT US BY EMAIL AT CONTACT@NORM-CORE.COM OR BY PRIVATE MESSAGE ON INSTAGRAM @NORM_CORE_COM SO WE CAN ASSIST YOU AS QUICKLY AS POSSIBLE.

 

ARTICLE 8 - SELLER’S LIABILITY - WARRANTIES

THE PRODUCTS PROVIDED BY THE SELLER ARE COVERED BY:

• THE LEGAL WARRANTY OF CONFORMITY, FOR DEFECTIVE, DAMAGED, OR NON-COMPLIANT PRODUCTS,
• THE LEGAL WARRANTY AGAINST HIDDEN DEFECTS ARISING FROM A MATERIAL, DESIGN, OR MANUFACTURING DEFECT AFFECTING THE PRODUCTS AND MAKING THEM UNSUITABLE FOR USE.

PROVISIONS RELATED TO LEGAL WARRANTIES:

"THE SELLER IS REQUIRED TO DELIVER A GOOD THAT CONFORMS TO THE CONTRACT AND IS RESPONSIBLE FOR ANY LACK OF CONFORMITY EXISTING AT THE TIME OF DELIVERY. THEY ARE ALSO RESPONSIBLE FOR ANY LACK OF CONFORMITY ARISING FROM THE PACKAGING, ASSEMBLY INSTRUCTIONS, OR INSTALLATION WHEN IT HAS BEEN MADE THEIR RESPONSIBILITY BY THE CONTRACT OR HAS BEEN CARRIED OUT UNDER THEIR RESPONSIBILITY." ARTICLE L217-5 OF THE CONSUMER CODE "THE GOOD CONFORMS TO THE CONTRACT: 1° IF IT IS SUITABLE FOR THE USE NORMALLY EXPECTED OF A SIMILAR GOOD AND, IF APPLICABLE:

• IF IT MATCHES THE DESCRIPTION GIVEN BY THE SELLER AND HAS THE QUALITIES THAT THE LATTER PRESENTED TO THE BUYER IN THE FORM OF A SAMPLE OR MODEL;
• IF IT HAS THE QUALITIES THAT A BUYER CAN LEGITIMATELY EXPECT GIVEN THE PUBLIC STATEMENTS MADE BY THE SELLER, THE PRODUCER, OR THEIR REPRESENTATIVE, PARTICULARLY IN ADVERTISING OR LABELING; 2° OR IF IT HAS THE CHARACTERISTICS DEFINED BY MUTUAL AGREEMENT BETWEEN THE PARTIES OR IS SUITABLE FOR ANY SPECIAL USE SOUGHT BY THE BUYER, BROUGHT TO THE SELLER'S ATTENTION, AND THAT THE LATTER HAS ACCEPTED." ARTICLE L217-12 OF THE CONSUMER CODE "AN ACTION RESULTING FROM A LACK OF CONFORMITY IS TIME-BARRED AFTER TWO YEARS FROM THE DELIVERY OF THE GOOD." ARTICLE 1641 OF THE CIVIL CODE. "THE SELLER IS LIABLE FOR HIDDEN DEFECTS IN THE SOLD ITEM THAT MAKE IT UNSUITABLE FOR THE USE FOR WHICH IT WAS INTENDED, OR THAT SO SIGNIFICANTLY IMPAIR THIS USE THAT THE BUYER WOULD NOT HAVE ACQUIRED IT, OR WOULD HAVE PAID A LOWER PRICE FOR IT, IF THEY HAD KNOWN." ARTICLE 1648 PARAGRAPH 1 OF THE CIVIL CODE "AN ACTION ARISING FROM HIDDEN DEFECTS MUST BE BROUGHT BY THE BUYER WITHIN TWO YEARS OF DISCOVERING THE DEFECT." ARTICLE L217-16 OF THE CONSUMER CODE. "WHEN THE BUYER REQUESTS A REPAIR COVERED BY THE WARRANTY FROM THE SELLER DURING THE COURSE OF THE COMMERCIAL WARRANTY GRANTED TO THEM AT THE TIME OF ACQUIRING OR REPAIRING A MOVEABLE ITEM, ANY PERIOD OF INACCESSIBILITY OF AT LEAST SEVEN DAYS SHALL BE ADDED TO THE DURATION OF THE WARRANTY THAT WAS STILL TO RUN. THIS PERIOD BEGINS UPON THE BUYER'S REQUEST FOR REPAIR OR THE ITEM'S AVAILABILITY FOR REPAIR, IF THE AVAILABILITY OCCURS AFTER THE REQUEST FOR INTERVENTION." TO ASSERT THEIR RIGHTS, THE CLIENT MUST INFORM THE SELLER, IN WRITING (EMAIL OR LETTER), OF THE PRODUCT’S LACK OF CONFORMITY OR THE EXISTENCE OF HIDDEN DEFECTS AS SOON AS THEY ARE DISCOVERED. THE SELLER WILL REFUND, REPLACE, OR REPAIR THE PRODUCTS OR PARTS UNDER WARRANTY THAT ARE DEEMED NON-CONFORMING OR DEFECTIVE. SHIPPING COSTS WILL BE REIMBURSED BASED ON THE INVOICED RATE AND RETURN SHIPPING COSTS WILL BE REIMBURSED UPON PRESENTATION OF RECEIPTS. REFUNDS, REPLACEMENTS, OR REPAIRS OF PRODUCTS DEEMED NON-CONFORMING OR DEFECTIVE WILL BE CARRIED OUT AS SOON AS POSSIBLE AND NO LATER THAN 7 DAYS FOLLOWING THE SELLER'S RECOGNITION OF THE LACK OF CONFORMITY OR HIDDEN DEFECT. THIS REFUND MAY BE MADE BY BANK TRANSFER OR CHECK.

THE SELLER'S LIABILITY SHALL NOT BE ENGAGED IN THE FOLLOWING CASES:

• NON-COMPLIANCE WITH THE LEGISLATION OF THE COUNTRY TO WHICH THE PRODUCTS ARE DELIVERED, WHICH IT IS THE CUSTOMER'S RESPONSIBILITY TO VERIFY,
• IN CASE OF MISUSE, USE FOR PROFESSIONAL PURPOSES, NEGLIGENCE OR LACK OF MAINTENANCE ON THE PART OF THE CUSTOMER, AS WELL AS IN THE EVENT OF NORMAL WEAR AND TEAR OF THE PRODUCT, ACCIDENT OR FORCE MAJEURE.
• PHOTOGRAPHS AND GRAPHICS PRESENTED ON THE SITE ARE NON-CONTRACTUAL AND SHALL NOT ENGAGE THE SELLER'S LIABILITY. THE SELLER'S WARRANTY IS, IN ANY CASE, LIMITED TO THE REPLACEMENT OR REFUND OF NON-CONFORMING OR DEFECTIVE PRODUCTS.

 

ARTICLE 9 - PERSONAL DATA

THE CUSTOMER IS INFORMED THAT THE COLLECTION OF THEIR PERSONAL DATA IS NECESSARY FOR THE SALE OF THE PRODUCTS BY THE SELLER AS WELL AS FOR THEIR TRANSMISSION TO THIRD PARTIES FOR THE DELIVERY OF THE PRODUCTS. THIS PERSONAL DATA IS COLLECTED SOLELY FOR THE EXECUTION OF THE SALES CONTRACT.

9.1 COLLECTION OF PERSONAL DATA

THE PERSONAL DATA COLLECTED ON THE NORM-CORE SITE ARE AS FOLLOWS: PRODUCT ORDER: WHEN ORDERING PRODUCTS BY THE CUSTOMER: NAMES, FIRST NAMES, POSTAL ADDRESS, PHONE NUMBER, AND EMAIL ADDRESS. PAYMENT: FOR THE PAYMENT OF THE PRODUCTS OFFERED ON THE NORM-CORE SITE, IT RECORDS FINANCIAL DATA RELATING TO THE CLIENT’S BANK ACCOUNT OR CREDIT CARD.

9.2 RECIPIENTS OF PERSONAL DATA PERSONAL

DATA IS RESERVED FOR THE SOLE USE OF THE SELLER AND ITS EMPLOYEES.

9.3 DATA CONTROLLER

THE DATA CONTROLLER IS THE SELLER, AS DEFINED BY THE DATA PROTECTION LAW AND, FROM MAY 25, 2018, BY REGULATION 2016/679 ON THE PROTECTION OF PERSONAL DATA.

9.4 LIMITATION OF PROCESSING

UNLESS THE CUSTOMER EXPRESSLY AGREES, THEIR PERSONAL DATA WILL NOT BE USED FOR ADVERTISING OR MARKETING PURPOSES.

9.5 DATA RETENTION PERIOD

THE SELLER WILL RETAIN THE DATA COLLECTED FOR 5 YEARS, COVERING THE PERIOD OF THE CIVIL LIABILITY STATUTE OF LIMITATIONS.

9.6 SECURITY AND CONFIDENTIALITY

THE SELLER IMPLEMENTS ORGANIZATIONAL, TECHNICAL, SOFTWARE, AND PHYSICAL MEASURES IN TERMS OF DIGITAL SECURITY TO PROTECT PERSONAL DATA FROM ALTERATION, DESTRUCTION, AND UNAUTHORIZED ACCESS. HOWEVER, IT SHOULD BE NOTED THAT THE INTERNET IS NOT A COMPLETELY SECURE ENVIRONMENT AND THE SELLER CANNOT GUARANTEE THE SECURITY OF TRANSMISSION OR STORAGE OF INFORMATION ON THE INTERNET.

9.7 IMPLEMENTATION OF CLIENTS’ AND USERS’ RIGHTS

IN ACCORDANCE WITH THE APPLICABLE DATA PROTECTION REGULATIONS, CLIENTS AND USERS OF THE NORM-CORE SITE HAVE THE FOLLOWING RIGHTS:

• THEY CAN UPDATE OR DELETE THEIR DATA IN THE FOLLOWING WAYS:

• THEY CAN DELETE THEIR ACCOUNT BY WRITING TO THE EMAIL ADDRESS INDICATED IN ARTICLE 9.3 "DATA CONTROLLER"

• THEY CAN EXERCISE THEIR RIGHT OF ACCESS TO KNOW THEIR PERSONAL DATA BY WRITING TO THE ADDRESS INDICATED IN ARTICLE 9.3 "DATA CONTROLLER"

• IF THE PERSONAL DATA HELD BY THE SELLER IS INACCURATE, THEY CAN REQUEST THAT THE INFORMATION BE UPDATED BY WRITING TO THE ADDRESS INDICATED IN ARTICLE 9.3 "DATA CONTROLLER"

• THEY CAN REQUEST THE DELETION OF THEIR PERSONAL DATA, IN ACCORDANCE WITH APPLICABLE DATA PROTECTION LAWS, BY WRITING TO THE ADDRESS INDICATED IN ARTICLE 9.3 "DATA CONTROLLER"

• THEY CAN ALSO REQUEST THE PORTABILITY OF DATA HELD BY THE SELLER TO ANOTHER PROVIDER

• FINALLY, THEY CAN OBJECT TO THE PROCESSING OF THEIR DATA BY THE SELLER. THESE RIGHTS, AS LONG AS THEY DO NOT CONFLICT WITH THE PURPOSE OF THE PROCESSING, CAN BE EXERCISED BY SENDING A REQUEST BY MAIL OR EMAIL TO THE DATA CONTROLLER, WHOSE CONTACT INFORMATION IS INDICATED ABOVE. THE DATA CONTROLLER MUST RESPOND WITHIN A MAXIMUM OF ONE MONTH. IN CASE OF REFUSAL TO GRANT THE CUSTOMER'S REQUEST, IT MUST BE MOTIVATED. THE CUSTOMER IS INFORMED THAT, IN THE EVENT OF REFUSAL, THEY CAN FILE A COMPLAINT WITH THE CNIL (3 PLACE DE FONTENOY, 75007 PARIS) OR TAKE LEGAL ACTION. THE CUSTOMER MAY BE ASKED TO TICK A BOX INDICATING THAT THEY AGREE TO RECEIVE INFORMATIONAL AND ADVERTISING EMAILS FROM THE SELLER. THEY WILL ALWAYS HAVE THE OPTION TO WITHDRAW THEIR CONSENT AT ANY TIME BY CONTACTING THE SELLER (CONTACT DETAILS ABOVE) OR BY FOLLOWING THE UNSUBSCRIBE LINK.

 

ARTICLE 10 - INTELLECTUAL PROPERTY

THE CONTENT OF THE NORM-CORE SITE IS THE PROPERTY OF THE SELLER AND ITS PARTNERS AND IS PROTECTED BY FRENCH AND INTERNATIONAL LAWS RELATING TO INTELLECTUAL PROPERTY. ANY TOTAL OR PARTIAL REPRODUCTION OF THIS CONTENT IS STRICTLY PROHIBITED AND MAY CONSTITUTE AN ACT OF COUNTERFEITING.

 

ARTICLE 11 - APPLICABLE LAW - LANGUAGE

THESE GENERAL TERMS AND CONDITIONS OF SALE AND THE OPERATIONS ARISING FROM THEM ARE GOVERNED AND SUBJECT TO FRENCH LAW. THESE GENERAL TERMS AND CONDITIONS OF SALE ARE WRITTEN IN FRENCH. IN THE EVENT THEY ARE TRANSLATED INTO ONE OR MORE FOREIGN LANGUAGES, ONLY THE FRENCH TEXT WILL BE DEEMED AUTHORITATIVE IN THE EVENT OF A DISPUTE.

 

ARTICLE 12 - DISPUTES

FOR ANY CLAIMS, PLEASE CONTACT THE CUSTOMER SERVICE DEPARTMENT AT THE SELLER'S MAILING OR EMAIL ADDRESS INDICATED IN ARTICLE 1 OF THESE GENERAL TERMS AND CONDITIONS. THE CUSTOMER IS INFORMED THAT THEY CAN, IN ANY CASE, RESORT TO CONVENTIONAL MEDIATION, WITH EXISTING SECTORAL MEDIATION BODIES, OR TO ANY ALTERNATIVE DISPUTE RESOLUTION (E.G. CONCILIATION) IN THE EVENT OF A DISPUTE. IN THIS CASE, THE APPOINTED MEDIATOR IS CMAP (PARIS MEDIATION AND ARBITRATION CENTRE).